Welcome to Ames Performance
Engineering
We want to thank you for visiting our site
Ames Performance Engineering sells only Pontiac parts and is
in its fortieth year of supplying enthusiasts worldwide.
During this time we have established a reputation among our
customers for prompt service and the finest quality available.
This attention to quality is especially evident in our reproduction
items, many more of which are now being made in our own shop.
As in the past we will critique our products in order to inform
our customers of the quality of each reproduction.
Both phone and mailorders will be processed and shipped within
24 hours, except during shows or in backorder situations. Our large in-house inventory allowed us to ship 98% of
all orders within that deadline.
Therefore, if an order is called in to us by 10 a.m. Monday,
it should be in your hands by Tuesday if you live in eastern
New York and New England (except Northern Maine). You'll have
it Wednesday in New Jersey, Eastern New York and parts of Delaware
and Maryland. On Thursday your order should be delivered to
most of North Carolina, Virginia, West Virginia, Ohio and Western
New York. All other continental sections of the country should
receive their orders by Friday or the following Monday. (The
above service is dependent on typical UPS shipping schedules.)
All parts are sold with a satisfaction guaranteed policy. Please
examine your order immediately. All shortages, incorrect items,
and damages should be reported as soon as possible. To return
an item to us, please contact us for instructions. If Ames is
responsible for the incorrect shipment we will reimburse the
customer for his return shipping charges. Under no circumstances
will Ames pay for additional charges incurred by using packaging
services, air shipping or accept COD shipments. For your protection,
send the package by UPS or insured Parcel Post, saving the receipt
until you hear from us. If the package was damaged in shipment,
save the merchandise and packaging. Notify the carrier immediately
for instructions.
We will maintain the prices on this site as long as possible.
However, we reserve the right to make price changes whenever
necessary. Prices charged shall be those prevailing at time
of shipment. Items may be discontinued at any time.
Parts may be ordered by calling our toll free ORDER LINE 800-421-AMES
(2637). Please tell us which catalog you are using, your customer
number from your catalog mailing label, the part numbers, and
a brief description of the items desired. Parts may also be
ordered by mailing or faxing the order blank located toward
the rear of this catalog.
Methods of payment: We accept VISA, MasterCard, Discover, American Express, and
moneyorders. (Personal and company checks are also accepted.
However, we reserve the right to hold large personal checks
for proper clearance.) We also offer COD shipping. COD charges are $9.00 additional per box. Note:
We cannot ship COD orders by air. When using credit cards be
sure to give complete card number, expiration date, and card
holders name
with billing address on each order. Minimum order is $10. |
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*PRICES:Always fair
*CATALOGS:Always free
*QUALITY:Twenty-nine years of the finest! Disregard those "Us
vs them" ads since we have always tested and chosen the
best products.
*BACK ORDERS:Lowest rate in the industry.
*INVENTORY:Nation's largest - we couldn't supply a 98.6% order
fill rate without it.
*SHIPPING:Over the years, Ames Performance has tried to keep shipping rates as fair as possible. With severe rate increases by all common carriers throughout the country, we have been forced to raise these charges. In the past we would raise the base shipping to $10 for orders less than $50 but in fairness , we cannot continue with this and make it cost prohibitive to place a small order. Therefore, we have developed a fair graduated scale. Additional oversize shipping charges may be added as noted in the catalog.
*SHIPPING CHARGES:
| Parts |
Totals |
Shipping |
| $10.00 - |
$50.00 |
$13.00 |
| $51.00 - |
$100.00 |
$16.00 |
| $101.00 - |
$250.00 |
$25.00 |
| $251.00 - |
$500.00 |
$35.00 |
| $501.00 - |
1000.00 |
$50.00 |
| 1001.00 + |
|
$70.00 |
*PRODUCTS:We have over 300 Pontiac products manufactured and
distributed throughout the industry (these are denoted with an (APE) in our catalog.)
*SHOW PARTICIPATION:We make the commitment to talk to customers and display
our products on the road. We attend over (15) major shows and bring our vending trailer to (10) major shows a year.
*EXPERTISE:We sell Pontiac only - one company cannot expect
to be efficient and knowledgeable in several car lines.
We have extensive Pontiac technical knowledge as well as
many Pontiacs on site for immediate research. We have twice as many Pontiac tech-advisers
as any other supplier in the country.
*LONGEVITY:We've been in business since 1976.
*SERVICE:We've built this company on service.
*REPUTATION:Unparalleled excellence in the industry.
Customer Service
Email: CUSTOMER.SERVICE@amesperf.com
Phone: (800) 421-AMES (2637)
Fax: (603) 363-7007
Hours of Operation:
Monday - Wednesday 8AM - 9PM*
*Limited staff from 6PM - 9PM
Thursday, Friday 8AM - 6PM
Saturday 9AM - 3PM
Tech Support
Email: TECH.SUPPORT@amesperf.com
Phone: (603) 363-7000
Fax: (603) 363-7007
Hours of Operation:
Monday - Friday 8AM - 5PM
Please allow 24-48 hours for a reply by email.
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